01 - General Support (1)

How to get support from Hosting Ideas

02 - Billing & Accounts (2)

All you need to know about your account

03 - Domain Names (6)

All you need to know about domain names

04 - Databases (2)

Get the low-down on databases

05 - FTP (4)

File Transfer Protocol

06 - Email (5)

Create,Configure and troubleshoot your email accounts

07 - Hosting (2)

All about the hosting platforms we support

08 - Websites (2)

Some questions answered about common website problems

09 - Security (2)

Account Security, malware etc.

Most Popular Articles

 How do I get help from Hosting Ideas Customer Support?

The Customer Services team is contactable through our Support Ticket system.  We do not offer...

 I’ve bought my domain from another registrar, and I want to host my website with you. How do I do that?

If you are unable to or do not want to transfer your domain name into Hosting Ideas, you can...

 How do I set up a mailbox using POP3 on my device or mail client?

Our mailboxes can be loaded onto your device via a mail client either with a POP3 connection or...

 How do I transfer my domain to Hosting Ideas?

The transfer process for domain names varies, dependent on the type of domain. A domains that...

 Why can’t I connect via FTP. What have I done wrong?

There are a couple of common causes for not being able to connect to FTP: Our Nameservers You...